Privacy Policy
Welcome to the Bedrock.trade Privacy Portal
Our Dedication to Your Data Privacy
You've arrived at our Privacy Portal, designed to guide you through the essential elements of our Privacy Program while informing you about your rights regarding privacy. At Bedrock.trade, your privacy is our priority. We are committed to the protection of your personal data, ensuring its security is at the forefront of our operations. We adhere to stringent internal protocols, comply with legal obligations, and follow industry-leading practices to guarantee that your information is safeguarded and utilized solely for legitimate purposes.
Bedrock.trade's Core Privacy Values
Always Transparent
At Bedrock.trade, our pledge to transparency means we consistently inform you about the usage and sharing of your data. By regularly updating this portal and our privacy notices, we ensure you're well-informed of any updates that could impact you. This transparency empowers you to make knowledgeable decisions regarding your data and privacy.
Limiting Data Collection & Ensuring Purposeful Use
We enforce stringent data governance practices to limit data collection strictly to what's necessary for delivering our services at Bedrock.trade. Our Privacy Notice outlines the clear, legitimate reasons behind our data collection efforts, emphasizing our commitment to collecting data with intention and purpose.
Dedicated to Accountability & Regulatory Compliance
Our commitment to privacy is not taken lightly. We strictly adhere to relevant data protection laws and regulations worldwide. Through regular audits and continuous process enhancements, we strive to maintain the highest standards of data privacy and protection. We're proud to have earned significant security and privacy certifications in various regions we serve.
Empowering User Rights and Providing Access
We firmly support your rights to your personal data. Bedrock.trade offers straightforward tools and a dedicated webform in our app, enabling you to exercise your rights efficiently. For detailed information on your rights specific to your location, please refer to our Privacy Notice. If you wish to utilize your privacy rights, consult the "Exercising your Privacy Rights" section on this page.
Upholding Data Security
Your data's privacy and security are paramount to us. We implement comprehensive safeguards against data loss, unauthorized access, or misuse, including strict internal access controls. Our state-of-the-art encryption and rigorous procedures ensure your data's confidentiality and integrity.
Incorporating Privacy from the Start
Our approach integrates privacy and data protection into the development of all products and services from the outset. A dedicated team of privacy professionals collaborates with our developers to embed privacy by design, meeting international standards and compliance requirements.
The Use of Your Data at Bedrock.trade
Understanding Personal Data
What constitutes personal data?
Personal data encompasses any information that can be used to identify or is related to an identifiable person. This category of data includes details you directly share with us, information collected about you through automated means, and information we acquire from external sources. Examples of personal data are your name, Bedrock.trade ID number, geographic location, email address, or any combination of information that could lead to identifying an individual.
Data Utilization at Bedrock.trade
How is my data utilized by Bedrock.trade?
Your personal data is essential for us to deliver safe and efficient services. We use this information for various purposes, including account management, adherence to legal and regulatory obligations (such as Anti-Money Laundering regulations), communication regarding service updates, and maintaining the safety, security, and integrity of our platform. Furthermore, we employ your personal data to offer customer support, enhance our services, distribute marketing materials, prevent fraudulent activities, and smooth the process of transactions.
Data Retention at Bedrock.trade
How long is my data kept by Bedrock.trade?
Your personal data is retained to facilitate your continued use of Bedrock.trade services, in alignment with the objectives detailed in our Privacy Notice. These include complying with legal obligations such as tax, accounting, and Anti-Money Laundering requirements, as well as managing disputes and legal claims, among other reasons we may communicate to you.
For detailed information on the retention periods for different types of personal data, please consult the Privacy Notice relevant to your jurisdiction by following the link below and choosing your country of residence.
Third-Party Data Sharing
Does Bedrock.trade share my data with external parties?
In adherence to relevant laws and regulations, your personal data may be shared with third parties, including affiliated Bedrock.trade entities, to fulfill our contractual duties, comply with legal obligations, or support our business operations. We are committed to safeguarding your personal data, as outlined in our Privacy Notice, through equivalent measures and protections.
For comprehensive information regarding the transfer of personal data, please consult the Privacy Notice specific to your location by using the link provided below and selecting your country of residence.
Utilizing Cookies and Similar Technologies
What is our approach to using cookies?
Cookies and comparable technologies are employed to improve your experience, simplify our service delivery, bolster our marketing initiatives, and gain insights into how our services are utilized for further enhancements. The method for accepting or declining cookies will be communicated through the cookie banner in your browser, in accordance with the laws specific to your region. For more information, please consult our cookie policy available via the link below.
Utilizing Your Data Privacy Rights
Inspired by the EU’s General Data Protection Regulation (GDPR), our global privacy framework affords users several important rights, aiming to empower you in the management of your personal data.
**Rights You Possess:**
Access Right: You can request confirmation of whether we process your personal data, access to this data, and information about how we process it.
Right to Rectification: If your personal data is inaccurate or incomplete, you can ask for corrections or additions. You may also update your data directly in your account at any time.
Right to Erasure: Under certain conditions, you have the right to have your personal data erased.
Right to Object: You can object to the processing of your personal data for reasons specific to your situation, especially in cases where processing is based on legitimate interests or for direct marketing.
Right to Restrict Processing: In certain scenarios, you have the right to request a temporary halt in the processing of your personal data, subject to valid justifications. We may continue processing if it’s essential for legal defense or under other legal exceptions.
Right to Challenge Automated Decisions: You can ask for human intervention if you are subject to a decision made solely through automated processes. This right is applicable if automated decisions affect your eligibility for our services.
Right to Data Portability: Where applicable, you may request your personal data in a structured, commonly used format or ask us to transmit it directly to another controller, if feasible.
Right to Withdraw Consent: For any processing that requires your consent, you have the freedom to withdraw that consent at any time, without affecting the legality of processing based on consent before its withdrawal.
Right to Lodge a Complaint: Should you have concerns about how we process your data, we invite you to contact us. However, you also have the right to complain to a data protection authority in your locality..
Support for Exercising Your Rights
We provide a webform to simplify the exercise of your privacy rights, requiring information like your country of residence, name, email, and, for customers, the Bedrock.trade UID for account verification. After identity verification, select the privacy right you wish to exercise and submit your request.
Processing times for GDPR rights requests are up to 1 month, which may vary by jurisdiction
**Accessing and Copying Your Data:**
You have the right to confirm if we are processing your personal data and to obtain a copy along with certain processing details. For access to specific data types like account statements or login information (devices and IP addresses), please refer to our designated sections or use our webform for other data access requests.
**Rectifying Your Data:**
Our Customer Support is ready to assist with rectifying any inaccurate or incomplete personal data. Through our app, you can access a variety of rectification services such as name corrections, address changes, or KYC resets.
**Requesting Data Deletion:**
You may request the deletion of your personal data, subject to legal and regulatory exceptions that necessitate data retention. We accommodate deletion requests for non-essential data not required by law to be retained.
Opting Out or Objecting to Marketing Processing:
You have the right to object to the processing of your personal data, particularly for direct marketing purposes or where processing relies on legitimate interests.